Reference

What the 555bat Terms Mean for You

Our terms spell out what you get from us and what we need from you — from the first bKash, Nagad or Rocket deposit into your wallet to the way a cricket market settles on a BPL night, and what happens when a market…

Account rulesWallet termsBet settlementYour rights
555bat What the 555bat Terms Mean for You
REACHING US

Where to Take a Terms Question

A terms question is not something you should have to hunt for an answer to. Write to us from the same email or phone number you registered with, quote your account number and the wallet you used — bKash, Nagad, Rocket or Upay — and name the section you are asking about. If it is a bet you are querying, send the bet ID and the round time. We reply in the order queries arrive, and anything touching a wallet check goes straight to the team that handles verification.

In-account message Send a message from the help panel inside your logged-in account, so the thread carries your account number and your wallet history without you retyping any of it.
Email support Write to our published support address with your account number, the wallet you used — bKash, Nagad, Rocket or Upay — and the terms section in question. A screenshot of the wallet SMS speeds up a missing deposit.
Wallet verification desk If a withdrawal is held for a name check, this is the queue that clears it. Have your bKash, Nagad or Rocket account statement ready so the name and number can be matched at once.
DATA AND ACCESS

Keeping Your Details and Login Safe

Everything the terms say about your data comes down to a short list. We hold your registration details, your wallet references and your bet history, because settlement and a name check depend on them, and we keep each one only while the record needs to exist. Cookies keep you signed in on your phone and remember your language choice; clearing them signs you out. Logins run through an OTP sent to your registered number, so treat that code like your PIN. Ask us to correct a detail and we walk the change through verification with you.

Account security

Your password and wallet PIN stay yours. We never ask for them by message, and an OTP arrives only after you start a login or withdrawal yourself. Keep the code to yourself.

Cookies and sessions

We use cookies to hold your login on the device you opened it from and to remember the language you picked. Clearing browser data ends that session, so you sign in again with a fresh OTP.

Records we keep

Bet slips, wallet references and verification checks are stored so a disputed settlement can be traced later. Retention follows what the record is for, and closed accounts no longer carry an active wallet link.

Changing your details

Ask us to correct a name, number or address and we run the change past the same verification that cleared your wallet. Send the request from your registered contact so we know it is you.

Terms Questions We Hear Most

These are the points that come up again and again from account holders, answered the way we would answer them on a support thread. If your situation is not here — a wallet name that does not match, a market you think settled wrongly — message the desk with your account number and the bet ID, and we will look at it against the same terms you accepted.

At registration, when you tick the box. Funding your wallet later does not add anything new — the same terms already apply to your deposits, your bets and your withdrawal checks from that first moment.

No. One account per person, and a second one found later is closed. If you have lost access to a number, message support from the email you registered and we will help you get back in.

bKash, Nagad, Rocket and Upay, plus bank transfer at the cashier. The wallet name has to match your account name before a withdrawal is released, and availability depends on local law.

It follows the market rule shown when you placed the bet — an abandoned match usually voids the affected markets and returns the stake to your wallet. The bet slip in your account records which rule applied.

We post the updated version here and flag it inside your account before it takes effect, when the change touches your wallet or your bets. Carrying on using the account means you accept it.

Yes. Write from your registered contact, tell us which detail is wrong, and we correct it once verification clears. Removal follows what the record is for, so closed-account entries may stay a while longer.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.